Legal
Acceptable Use Policy
Make almost anything — just not these. Prompts are checked automatically, and we may review content reported to us.
Last updated September 29, 2026
Not allowed
- Deepfakes: realistic images or video of real, identifiable people (celebrities, politicians or private individuals) without their consent, or content that impersonates someone.
- Sexual or nude content of any kind.
- Any content involving minors in a sexual, violent or exploitative context. We report child sexual abuse material to the authorities.
- Harassment, hate, threats, or content that promotes violence or terrorism.
- Content made to deceive: fake news footage, fake documents or IDs, scams, or election misinformation.
- Content that infringes copyright or trademarks, or copies a living artist's work in a way that violates their rights.
- Instructions or imagery for weapons, self-harm or illegal activity.
- Abusing the service: multiple accounts to farm free credit, automated signups, reselling access, or trying to bypass safety filters or spending limits.
What happens
- Blocked prompts are not charged.
- Breaking this policy can lead to content removal, loss of bonus credit, and account suspension or closure. Purchased credit spent on prohibited content is not refunded.
Credits & refunds
- Failed generations are refunded automatically.
- A generation that runs successfully is charged even if you don't like the result — preview prices are always shown first.
- Unused purchased credit can be refunded within 30 days of purchase on request: support@catreel.com.
Report content
If you see content that breaks this policy or depicts you without consent, email support@catreel.com. Soni Auto Market Ltd will review and act promptly.