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Acceptable Use Policy

Make almost anything — just not these. Prompts are checked automatically, and we may review content reported to us.

Last updated September 29, 2026

Not allowed

  • Deepfakes: realistic images or video of real, identifiable people (celebrities, politicians or private individuals) without their consent, or content that impersonates someone.
  • Sexual or nude content of any kind.
  • Any content involving minors in a sexual, violent or exploitative context. We report child sexual abuse material to the authorities.
  • Harassment, hate, threats, or content that promotes violence or terrorism.
  • Content made to deceive: fake news footage, fake documents or IDs, scams, or election misinformation.
  • Content that infringes copyright or trademarks, or copies a living artist's work in a way that violates their rights.
  • Instructions or imagery for weapons, self-harm or illegal activity.
  • Abusing the service: multiple accounts to farm free credit, automated signups, reselling access, or trying to bypass safety filters or spending limits.

What happens

  • Blocked prompts are not charged.
  • Breaking this policy can lead to content removal, loss of bonus credit, and account suspension or closure. Purchased credit spent on prohibited content is not refunded.

Credits & refunds

  • Failed generations are refunded automatically.
  • A generation that runs successfully is charged even if you don't like the result — preview prices are always shown first.
  • Unused purchased credit can be refunded within 30 days of purchase on request: support@catreel.com.

Report content

If you see content that breaks this policy or depicts you without consent, email support@catreel.com. Soni Auto Market Ltd will review and act promptly.